File a Travel Insurance Claim
Need to make a travel insurance claim?
What you will need to make a claim:
- Description of the loss
- Name of the company that arranged the trip
- Trip dates
- Purchase date and amount paid
- Proof of loss and any receipts
- Preferred claim disbursement methods
For assistance in filing a claim, contact the claim administrator:
Zurich Travel Assist
Phone:
1-844-799-0331 (within US and Canada)
1-416-945-9802 (worldwide collect)
9:00 a.m. – 5:00 p.m., ET, Monday - Friday (claims)
8:00 a.m. – 8:00 p.m., ET, Monday - Friday, 12:00 p.m. – 6:00 p.m., ET, Saturday (inquires)
Email:
Why would I need to file a claim?
In the event your flight is delayed, you miss your connection, sustain a serious injury, become severely ill while traveling, or can’t even leave for your trip, you can file a claim to activate your travel insurance benefits.
By filing a claim, you are telling your travel insurance provider that you endured a financial loss from your trip. Depending on your travel insurance plan, you can receive reimbursement for incurred costs or other forms of support where relevant.