Home / Travel Alert: COVID-19


Virus outbreaks – including any related travel advisories, quarantines and destinations being made inaccessible because of illness – can cause unfortunate disruptions in travel plans.

To be eligible for coverage during a virus outbreak such a COVID-19 (formally known as coronavirus), Cover-More travel insurance plans must have been purchased prior to the date when the event becomes foreseeable.

In order to cancel or interrupt a trip as a result of quarantine from COVID-19, the traveler or traveling companion must be physically quarantined themselves.

In circumstances such as virus outbreaks, travel advisories and destinations being made inaccessible as a result of illness are not covered reasons to cancel or interrupt a trip at this time.

COVID-19 Virus Outbreak Location: Wuhan, China

Date Event Became Foreseeable: January 21, 2020

As always, Cover-More’s primary concern is for the safety and well-being of its customers.

Cover-More urges any customer who needs assistance to contact the designated Travel Assistance Provider for help with making travel arrangements.

Please refer to the appropriate policy document for information regarding plan coverage, travel assistance services and instructions on how to file a claim.

If you have plan questions, contact Cover-More via its 24/7 travel assistance partner, BHTP, on or via 1-844-692-4112 or [email protected]


This list may not be a full representation of all events related to COVID-19.

For a summary of the plans details on coverages, benefits, limitations and exclusions of the insurance plan, please refer to the applicable Description of Coverage or state specific Individual Travel Protection Insurance Policy.

Contact Us

Cover-More has been providing travelers in the US, UK, Australia and New Zealand with high-quality travel insurance and round-the-clock customer service. We’ve partnered with Berkshire Hathaway Travel Protection to provide our US customers with the highest quality coverage available.

Contact details for Non-U.S. Cover-More customers